It has been almost two years since we have moved into our new home and I apologize for the delay in writing this letter.
It was Saturday, April 29th, 2017 when I called Mike to inquire about a house I had seen on MLS. I had stopped that day on my way home from work to take a look at it. I spent over an hour looking around this home and felt it was right for my family and I. Within one hour Mike called me back with all the information on the home and made arrangements to meet with me the next morning to discuss.
We toured the home together and I decided that I would like to purchase it. The market was still quite busy at that time so we moved quickly placing an offer that same day and the seller agreed. It was so exciting to know that this beautiful home would be mine.
Within two weeks the housing market took a turn for the worse. The market stalled, prices were dropping fast and showings for the sale of my existing were very few. Ultimately, in the end, my townhome sold at the lowest price possible. I was short 10,000 that had to be paid towards my debt before the mortgage would close. I had exhausted all my financial options with the bank and could not borrow another dime. Without hesitation, Mike offered to give back his sales commission to me to ensure that my home would close. It also kept the seller from suing me leaving my kids and me without a home of our own. To this day I’m still in shock that Mike did this selfless act of generosity for us.
I am so grateful each and every day for Mike and the lengths he went to secure a home for my family and I.
I’m a single parent with my nearest family members living 3000km away. It wasn’t as if I could ask them for a place to stay and Mike recognized how dire the situation would be for my kids and me.
Mike is a family man and like all of us struggle with daily issues of life but more so for Mike as his wife was ill during this time. He was professional, knowledgeable, never postponed or missed a showing and always there for us to answer or resolve any issues that arose.
Mike went above and beyond to assist us in making sure that our house closed even at his own financial cost. This act in itself speaks to the character and integrity Mike portrays as an individual and as a professional real estate agent.
I highly recommend Mikele Bertelone of Right At Home!! Outstanding service that is absolutely second to none!
Thank you so much for all you’ve done for my family and I. We love our new home.
Mike was fantastic in helping me and my wife buy our first home and sell our old one. It was our first time looking to buy a house that we would start a family in. Mike was very knowledgeable about the areas we were looking in and provided important information about specific homes we were looking at. Mike made us feel like all our concerns were important and answered all our questions with professionalism, knowledge and patience. I know that Mike played a vital role in helping my wife and I make an informed decision about buying our first home. I have full confidence in Mike in all my future home buys and I know he will have my family’s best interest at heart.
I am writing this letter to thank you for the amazing service you provided. We worked together as a team.. and you became part of our family!! You never hesitated to go extra miles and were always available when we needed you. Because of the timing (hard market), there were times things didn’t go as we planned but you helped us manage to sell our property in time!
We are loving our new home and thanks again for numerous follow-ups. Please keep in touch and see you soon!!
Eric & Judith Yoon
Mike Bertolone gives excellent advice. He is very HONEST and very trustworthy. He is thorough and diligent and tells you exactly how it is at all times. You never feel like he puts his own interests above yours as he believes that his clients ALWAYS come first. Some agents turn on you when a deal is at hand. Mike always puts your very best scenario forward no matter what that might do to his commission or the sale. He LISTENS to his clients and he works hard to find you exactly what you are looking for.I’d recommend Mike to my family and all my friends at any time because I know they will have a great experience with him.
Teri Fowler Ciszkowski and Timothy Ciszkowski
We used Michael's services this past summer and were very pleased with the entire experience. He did extensive research to accurately price our home and when those offers came in, he worked night and day to ensure that our home sold to our desired price. His negotiating skills certainly worked in our favour. Whenever we met he was always punctual, when we needed to get a hold of him, he was reachable and consistently provided valuable advice. Michael certainly went above and beyond for us. If you're looking for someone to get the job done right, then he is your guy. We highly recommend him.
Joe and Daniela Scavuzzo
Mike, Michael and I just wanted to take the opportunity to thank you so much for all your hard work. You provided us with a wealth of knowledge and support during the sale of our first home. With your skills and expertise, you managed to sell our home after being on the market for 6 days. Not to mention, while we were competing with 31 other units. you will definitely be hearing from us in the future should we ever wish to sell our home again. We would refer you to our friends and family without any hesitation. Again many thanks!
Sheila and Michael Bruce
July 17, 2012, To Whom it may concern, Selling your home can be a challenging, fun, and potentially difficult time in your life. My husband and I are the typical "do-it-yourselfers" who thought we could sell our home without an agent. We did the research and were ready to jump in headfirst until we had a lengthy discussion with Mike about the benefits go going with an agent. In the end, we decided against selling on our own and signed with Mike. His Knowledge of the current housing market helped a great deal in deciding on a price at which to list our house. Mike encouraged us to increase the asking price we had originally decided on. We were slightly apprehensive but trusted his direction. Throughout the process, Mike was honest and direct. He offered suggestions for staging and tips to help our house look its best before listing. On the third day our house was on the market we received two offers. This is where we Feel Mike really came through for us. He seemed to really understand the bidding agents and what they were willing (or not willing) to offer for our house. Even when we were ready to accept an offer it was Mike who suggested to us the offers could be better. We ended up accepting an offer that exceeded our asking price, and it was all because of Mike and his perseverance. Mike got us more than we ever thought we could get. We know this because we were ready to settle for a much lower price when the initial offers came through. Mike also encouraged us to increase our asking price prior to listing. Lastly, we would not have had the peace of mind knowing that our home was in good hands. Mike was with us every step of the way in helping guide us to make the best decisions for us. We encourage you to speak with Mike and get a feel for his intuitive knack for real estate. We did and we could not have been happier.
Anna and John Koury
After more than three years of searching for our first house, our search came to an end shortly after we hired Mike as our agent. Competing in the tough GTA housing market became much less stressful after we began working with Mike. His competitive rate and excellent negotiating skills awarded us our home on a multiple offer deal. Mike was a true pleasure to work with! He understood our needs, offered valuable suggestions and was always professional and honest. We have Mike to thank for helping us find our beautiful home.
Stef and Gabe Palmeri
To Whom It May Concern I am writing this letter of recognition in reference to my Real Estate Agent Mike Bertolone. While assisting me with the purchase of my new home Mr. Bertolone showed sheer professionalism. As I work shifts and it was not an easy task arranging showings, Mike went above and beyond to accommodate my schedule, however, remaining courteous to the needs and schedules to all parties involved. This was the third home I have purchased. The service provided by Mike was a pleasure. It was very clear from the start that Mike's main goal was to help me find the home that I wanted and felt comfortable buying. There was no sales tactics or pushiness to buy what I wasn't comfortable buying. There is no doubt in my mind that Mike put my needs and wants ahead of anything. It was a pleasure having Mike as my real estate representative. I would recommend him to anyone interested in buying or selling a home.
I used the services of Mike Bertolone to sell and buy my homes. Throughout the process, Mike was very professional and easy going. He did not pressure me to do anything I wasn't comfortable with. i was impressed with his proactive research and suggestions of properties that were of interest to me. Mike was very thorough with his attention to detail, knowledge of the industry and effective negotiating skills. Mike had exceeded my expectations be selling my house for over asking and at the lowest commission rate I have ever been quoted by any other real estate agent. I highly recommend Mike if you are looking to sell and or buy a house. Also, Mike sacrificed his commission on the purchase of my house and saved me an additional $1800. Please feel free to contact me at the number below if you have any questions. My cell number is 289-338-5770.
We've hired Mike Bertolone as our real estate agent to sell our first house in September 2012. Mike proved to be an expert in many aspects of this industry. His profound knowledge of the real estate market was truly required due to our own inexperience and emotional attachment to the house. From the moment we've signed our contract, Mike was there for us as a friend and as an agent.
Mike provided us with excellent home staging ideas and became personally involved in rearranging the furniture to create a beautiful bedroom from a spare room. He placed a follow-up call to every agent that came to see our house. Mike's excellent communications skills not only attracted other agents but also have kept myself and my spouse informed of the progress. We would definitely recommend Mike Bertolone to anyone who wants to sell their house promptly and for the right price. Mike will get that SOLD sign on your lawn and will guide you through the process as stress-free as possible.
Svetlana and Marina
We engaged Mike Bertolone for the sale of our house and the purchase of a house in the city and from the moment Mike came into our home we knew we were in good hands. He was very thorough with his comparable analysis studies on both our home and the home we were purchasing. We were very picky buyers and looked at a lot of homes over a long period of time before putting a bid in and Mike was very patient and always willing to cater to our needs. Mike always went the extra mile and treated our sale and the negotiation of a new home as if it were his own. We really felt like he had our best interests in mind.
Charlene and Corrado Russo
I would like to take this opportunity to recommend Mikele Bertelone as a Real Estate Agent. During the initial stages of my separation, I needed a rental apartment. I knew that Mike bought and sold properties but hadn't realized he could assist with me finding an apartment suitable for my two children and I. I spoke with Mike and gave my specifications. He immediately got to work and lined up 5 apartments within a 24 hour period. He was very patient and knowledgeable. He knew all the ins and outs of a rental contract and swiftly put together an offer for the rental. I was very comfortable with Mike and trusted his judgment. I found Mike to be professional, knowledgeable and passionate about his work. I would highly recommend him.